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Director, Client Delivery, Canada

Location – Flexibility on location within Canada

8 July 2022

Company Overview

Club Vita’s mission is to improve later life financial well-being by promoting awareness of longevity risk and making its management transparent and efficient. 

We work primarily with workplace pension funds in the UK, Canada and the US. On their behalf, we facilitate the accumulation and pooling of data underlying the longevity patterns of retirees with annuity benefits. Club member pension funds and their advisors use our analytics to understand their emerging longevity patterns, to drive more informed strategic decisions and to embed best-practice risk-management into their governance frameworks.  We also support financial institutions that manage longevity risk: insurers, reinsurers and asset managers, helping them offer attractive longevity risk protection products in a tech-enabled, efficient manner. In total our international community reaches 400 pension funds, 7 pension advisory firms and 25 (re)insurers. Across our three clubs, we are tracking the survival patterns of a diverse population of over five million people with benefits in workplace pension plans.  

Club Vita was born in the UK in 2008.  Our systems and processes were designed by a multi-disciplinary team of over 50 employees across our three geographies, with a shared passion for “allowing the data to do the talking” by combining modern technology and statistical techniques.  Following a successful UK launch, we went on to build similar communities in Canada (2015) and in the United States (2019).  

The role:

The role’s focus is to help pension plans and their advisors, as well as other pension industry participants (e.g., asset managers), improve their understanding, measurement and management of longevity risk. The role will contribute to the expansion of the number of stakeholders that benefit from working with Club Vita.

The successful candidate will participate in the management and engagement of Club Vita pension industry relationships across Canada, with a focus on growing our membership amongst pension plans, pension advisors and other organizations.

Key responsibilities will include:

  • Participating in the development and execution of the strategy for pension plan engagement and growth.
  • Client relationship management with pension related stakeholders by presenting to Club members, liaising with our operations team, ensuring the quality and accuracy of our analytics and reports, and understanding Club members’ needs.
  • Growing our pensioner dataset by attracting new pension plans and advisors through the preparation and presentation of material to prospective organizations and the onboarding of new stakeholders.
  • Working with Club Vita’s international team to develop and promote Canadian content.
  • Participate at industry conferences and Club Vita events.
  • Contribute to building the team to its maximum strength.

The Candidate:

To succeed in the role, you will have:

Skills and qualifications:
  • 7+ years of pension consulting or insurance experience.
  • Experience modeling longevity risk at in insurer, reinsurer or pension consulting firm is desirable.
  • Fellow of the Canadian Institute of Actuaries is desirable.
  • Client relationship management and business development experience, along with actuarial depth.
  • Bilingual (French and English) is required.
Personal characteristics:
  • Collaborative team worker
  • Strong communicator; able to listen and communicate technical information
  • Ability to convince others
  • Proactive
  • Ability to manage multiple competing deadlines
  • Ability to travel

Applying for this position

Club Vita is committed to an inclusive, diverse, and accessible workplace. We encourage all interested applicants to submit a cover letter and resume to [email protected] for consideration.

We thank all applicants for their interest, but only those selected for the short list will be contacted.

Meet the team

Club Vita could not deliver the vast array of statistical insights without our gifted team.

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