Data Operations Lead

The role:

As the leader of Club Vita’s Canadian Operations team, you will lead a team responsible for collating and analysing data, producing technical analysis and providing longevity reports/outputs to Club Vita’s industry leading longevity analysis to its clients. Working in partnership with Club Vita’s relationship management and research & development teams, your strong project management capabilities and results driven attitude will ensure that client deliverables are delivered on time in a high quality manner.

Key responsibilities:

The responsibilities of the role will include:

• Acting as the lead for Club Vita Canada’s data operations team
• Managing data operations team workflow to ensure that client deadlines are met
• Continuously building knowledge of actuarial, pension and investment matters
• Assisting data operations analysts in the preparation and validation of submitted member data
• Assisting data operations analysts with the preparation of reports and analysis
• Reviewing analysis and results produced by the data operations analysts for reasonableness and accuracy
• Preparing reports/output and providing requested information to colleagues and clients
• Contributing to effective knowledge transfer within the team
• Liaising with internal client teams and external parties to perform all necessary data processing, calculation, and reporting.
• Developing an in depth understanding of current working procedures and systems applications
• Adhering to the firm’s Information Security standards, policies, and procedures

About You:

To succeed in the role, you will be/have:

• Proven numerical, analytical or data manipulation skills, with previous experience of working with Canadian defined benefit pension plans.
• Work experience in a related role, for example pensions administration or actuarial analysis within a commercial environment
• Advanced knowledge of Microsoft Excel or similar package (eg VBA) is helpful but not essential
• Ability to quickly learn proprietary software programs
• Demonstrated experience managing workflow for a small team (5-10 employees)
• Eagerness to enhance and refine processes where necessary
• Proactive in raising conflicting demands on time and adaptable in these situations
• A strong commitment to confidentiality
• Enthusiasm for an adaptable and flexible approach commensurate with a small team in a start-up like environment

Personal characteristics:

• Deadline focussed “completer-finisher”
• Ability to manage a small team and multiple competing deadlines
• Am empathetic leader, driven to help team grow and achieve their potential
• Attention to detail
• Open-minded approach to learning platforms and software
• Appreciation for commercially focussed outcomes
• Strong communicator; able to communicate technical results to non-specialist stakeholders

Company overview

Club Vita’s mission is to improve later life financial well-being by promoting awareness of longevity risk and making its management transparent and efficient.

We work primarily with workplace pension funds in the UK, Canada and the US. On their behalf, we facilitate the accumulation and pooling of data underlying the longevity patterns of retirees with annuity benefits. Club member pension funds and their advisors use our analytics to understand their emerging longevity patterns, to drive more informed strategic decisions and to embed best-practice risk-management into their governance frameworks.  We also support financial institutions that manage longevity risk: insurers, reinsurers and asset managers, helping them offer attractive longevity risk protection products in a tech-enabled, efficient manner. Our current community includes 400 pension funds, 7 pension advisory firms and 25 (re)insurers. Across our three clubs, we are tracking the survival patterns of a diverse population of over five million people with benefits in workplace pension plans. ​

Club Vita was born in the UK in 2008.  Our systems and processes have been developed by a multi-disciplinary team of over 50 employees across our three geographies, with a shared passion for “allowing the data to do the talking” by combining modern technology and statistical techniques.  Following a successful UK launch, we went on to build similar communities in Canada (2015) and in the United States (2019).

Applying for this position

Club Vita is committed to an inclusive, diverse, and accessible workplace. We encourage all interested applicants to submit a cover letter and resume to [email protected] for consideration.

We thank all applicants for their interest, but only those selected for the short list will be contacted.